This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have version 3.6.13 but all the add-ons think I have Firefox 2.0.0.14 so they will not allow installation, how can I change this?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 11 views
  • Last reply by the-edmeister

I have version 3.6.13 but when I go to get a new add-on all the add-ons think I have Firefox 2.0.0.14 and give the message that they are not compatible with the version I currently have. I have tried downloading and reinstalling version 3.6.13 but it still does not help.

I have version 3.6.13 but when I go to get a new add-on all the add-ons think I have Firefox 2.0.0.14 and give the message that they are not compatible with the version I currently have. I have tried downloading and reinstalling version 3.6.13 but it still does not help.

All Replies (1)