This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after installing new 4. Beta and not liking it, uninstalling it; I installed 3.6. when I try to apply a new theme, I get the message that I'm running 3.0

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by the-edmeister

I installed the new Beta and didn't like it because there were no large themes. I uninstalled it and then went to Mozilla via Internet Explorer and downloaded and installed Firefox 3.6. For hours I have tried to install 3.6 themes and I keep getting messages that say I'm running 3.0.

I installed the new Beta and didn't like it because there were no large themes. I uninstalled it and then went to Mozilla via Internet Explorer and downloaded and installed Firefox 3.6. For hours I have tried to install 3.6 themes and I keep getting messages that say I'm running 3.0.

All Replies (1)

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox