This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

recently installed firefox 4.0.1 checks for add on compatibility and will not launch

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by jeremywicker

jeremywicker
jeremywicker
more options

firefox 4.0.1 successfully installed. when I try to launch the browser it checks for add on compatibility and freezes at that point. windows reports that the program is not responding. I tried a system restore and reinstalling firefox 4.0 but this does not solve the problem.

firefox 4.0.1 successfully installed. when I try to launch the browser it checks for add on compatibility and freezes at that point. windows reports that the program is not responding. I tried a system restore and reinstalling firefox 4.0 but this does not solve the problem.

All Replies (1)

jeremywicker
jeremywicker கேள்வியின் உரிமையாளர்
more options

I downgraded to firefox version 3.6 RC 2 and this successfully solved the problem