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I can no longer load certain games on face book after updating to 4.0.1

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  • Last reply by john66

after updating to 4.0.1 I can no longer load the game farmville or frontierville on facebook. i first tried to send a feed back and it indicated that I had the wrong version. I went through reseting the useragent as per your instructions but not all of your useragents you indicated were listed. I then tried again to send a feedback this time it went through but after entering my comments it would not send them. So do I uninstall firefox and start over? If I do what happens to my bookmarks?

after updating to 4.0.1 I can no longer load the game farmville or frontierville on facebook. i first tried to send a feed back and it indicated that I had the wrong version. I went through reseting the useragent as per your instructions but not all of your useragents you indicated were listed. I then tried again to send a feedback this time it went through but after entering my comments it would not send them. So do I uninstall firefox and start over? If I do what happens to my bookmarks?

All Replies (5)

Click the Firefox button, go to Add-ons, then Extensions and disable AVG Safe Search.

Do the same with the "AVG Security Toolbar" in the same menu.

Close and then restart Firefox and then try and play again.

It went a little farther this time after disabling AVG. The problem still exists it will not continue loading the app. It just goes dead there is no traffic on the sat modem, also it does not show any friends when I try to send gifts. All of this worked with the previous version of FireFox. I tried it with Google Chrome and everything worked just fine.

Thanks for the input - any other ideas?

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Your above posted system details show multiple Java Console extensions.
You can uninstall and remove Java Console extensions, you do not need them to run Java applets.

See:

Well I disabled all pf the java console extensions and I still have the same problem. Farmville and frontierville load to a point and just stop.

Thanks for the input

Any other ideas?