Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer access my yahoo email in firefox, explorer is Ok, it says cant find page 404.

  • 4 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 17 views
  • Last reply by cor-el

My email is yahoo. When I use Firefox I cannot access it. It gets so far and then says 404 Not Found. But I can access it in Explorer. Hence I am no longer using Firefox.

My email is yahoo. When I use Firefox I cannot access it. It gets so far and then says 404 Not Found. But I can access it in Explorer. Hence I am no longer using Firefox.

All Replies (4)

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

I did what you suggested asnd Cleared the Cache and Removed all Cokkies, but nothing has changed. It still stops at 404 Not Found. I didn't understand the bit about bypass the cache as I can't see anything that says Reload.

Thanks anyway

This is Yahoo's troubleshooting site: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/

Firefox 4 uses a combined Stop/Reload/Go button that is positioned at the right end of the location bar.
During the page load process it shows as a Stop button and after the loading has finished the button is changed to a Reload button.
If you type in the location bar then that button becomes a Go button.
Middle-click the Reload button to duplicate the current tab to a new tab.


Are you using a bookmark to go to that page or are you typing the address (URL) in the location bar?