This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 5 will not allow me to downlaod film clips using Real Player, why?

  • 3 பதிலளிப்புகள்
  • 12 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Helper7677

Just downloaded and installed version 5 and now can not downloand and save using Real Player. Got a note saying this version i snto compatable with real player download.

Just downloaded and installed version 5 and now can not downloand and save using Real Player. Got a note saying this version i snto compatable with real player download.

All Replies (3)

Yeah! Either Firefox or Real should fix this!!! Im sick and tired every time either of them update thier software, the other software becomes incompatible!!!!Why dont they fix this!

I totally agree. It appears to be the results of incomplete testing by the software provider. In the mean time we are left hanging, while they expect us to praise their efforts to upgrade their products.

Post your complaints and questions on the real.com site; they are ALWAYS lat with compatibility releases. Mozilla is not responsible for 3rd-party developers who do not devote the time during beta testing (Firefox 5 had 7 beta versions over a 4-week period) to test and make their Add-ons compatible with new releases of Firefox. The development plans and release schedule for Firefox versions is readily available to developers, some developers are either too lazy or don't care enough about those who use their products to make the compatibility tests.

Suggestion, get a different video player (maybe VLC from videolan.org), and a decent video downloader from Firefox Add-ons and trash RealPlayer like I did years ago when they were "spying" on people.