This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In many cases the drop-down menus in the menu bar to disappear and can only view the outline of the window

I Know English. I Know Spanish.

I Know English. I Know Spanish.

All Replies (1)

First, make sure the browser is not in "full screen" mode. You can switch between full screen and normal display by pressing the F11 key.

Second, do you have the orange Firefox button? You can switch between the orange Firefox button and the classic menu bar; you can't have both at the same time. To change to the menu, tap the Alt key (or press F10) and then use

View menu > Toolbars > check Menu Bar

Does that fix it?