This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not close properly at the end of a session.

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Clicking the "X" close button or selecting "close window" from the system tray icon causes the window to close, but when I try to start a new session I get a window saying "Firefox is already running but not responding." I have to use the Task Manager to "end process" the program before I can start a new session. I reported this last week as an intermittent problem, but it has become constant, as in every time. This happened occasionally (once a month or so) in prior releases, but since the 5.0 release it has quickly gotten significantly worse, until now the only way I can close the program successfully is through the task manager.

Clicking the "X" close button or selecting "close window" from the system tray icon causes the window to close, but when I try to start a new session I get a window saying "Firefox is already running but not responding." I have to use the Task Manager to "end process" the program before I can start a new session. I reported this last week as an intermittent problem, but it has become constant, as in every time. This happened occasionally (once a month or so) in prior releases, but since the 5.0 release it has quickly gotten significantly worse, until now the only way I can close the program successfully is through the task manager.

All Replies (1)