This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Videos won't play unless I close and restart Firefox

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by J-Man

I'm using the most current versions of Firefox for Windows and the Adobe Flash plug-in. Recently I've discovered that for some reason, embedded videos in blogs, etc. and YouTube videos will not play-- I either get a blank white space where the screen should be, or a black screen with no "play" option. The only way to remedy this is to close and restart Firefox. This happens every day--it's not a random occurrence.

I'm using the most current versions of Firefox for Windows and the Adobe Flash plug-in. Recently I've discovered that for some reason, embedded videos in blogs, etc. and YouTube videos will not play-- I either get a blank white space where the screen should be, or a black screen with no "play" option. The only way to remedy this is to close and restart Firefox. This happens every day--it's not a random occurrence.

All Replies (1)

I've tried every possible solution for this problem -- cleared cache, reinstalled Windows, updated Firefox and Flash, even installed the beta 64-bit version of Flash -- NOTHING helps. Since no one seems to have any ideas about this problem, I'm throwing in the towel on Firefox. The problem has never occurred in IE.