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When I try to print a web document or e-mail I do a print review, select the page(s) & hit print. The sscreen go to "save as" & wants to save it to my desktop an a .xps file. It was ok this morning.

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  • Last reply by Hasan

Just this afternoon I tried to print a web page from Yahoo E-mail. From print review I select the page & hit print. A window pops up wanting to save the page as a .XPS file. I tried to print from Yankees.com, a newspaper site & Google mail with the same problem. I CAN print ok from Word & Adobe Photo programs.

Just this afternoon I tried to print a web page from Yahoo E-mail. From print review I select the page & hit print. A window pops up wanting to save the page as a .XPS file. I tried to print from Yankees.com, a newspaper site & Google mail with the same problem. I CAN print ok from Word & Adobe Photo programs.

All Replies (7)

Reset Printer

Check and tell if its working.

If Firefox is wanting to save it as an XPS file, your printer isn't selected in the Printer - Name dialog box.

The printer IS selected. It will print in word, excel my photo editor. It will NOTprint off the wwb.

Did you try to Reset your printer as described in the link provided in my earlier post ??

It needs to be selected in Firefox. Please see the screenshot I uploaded.

The Phantom strikes!!!!!!! This morning, when I logged into Firefox, I went to the NY Yankees page to print the box score it worked. I have no idea what had gone wrong but it's OK now. Thanks for your help.

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