We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I didn't mean to click allow popups for a website. How do I change it?

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

When the grey bar showed at the top of the web page I meant to hit "X" but hit "Allow" instead. How do I change it to ban the popups from the site?

When the grey bar showed at the top of the web page I meant to hit "X" but hit "Allow" instead. How do I change it to ban the popups from the site?

All Replies (4)

You can find the permissions for the domain in the current tab in "Tools > Page Info > Permissions"

  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

See also:

  • Tools > Options > Content : Block pop-up windows: Exceptions

cor-el மூலமாக திருத்தப்பட்டது

I tried both. Solution #1: Neither the F10 nor the Alt key brought up a Menu Bar. Solution #2: The website in question is not listed as an allowed site. Now what?

Click the Site Identity Button when on that web site, then click "More Information". See:

The page info window will open, click on Permissions, for "Open Pop-up Windows":

  • if "Default" is un-checked, click there to place a check-mark next to "Default"
    • this action resets to your choice in Options > Content, "Block pop-up windows", whether it is checked or un-checked (checked = Block; un-checked = Allow)
  • optionally, if "Default" is un-checked and the option at the right of the line is "Allow", change it to "Block"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

Are there any exceptions listed in Tools > Options > Content : Block pop-up windows: Exceptions ?