This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't remove Ask.com search

  • 1 பதிலளி
  • 14 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by alex_mayorga

I recently downloaded something that inadvertantly installed an Ask.com toolbar. I removed this toolbar via add/remove programs but the search box on the about:home page is still directing me to ask.com search results instead of google.

I have: Changed browser.search.defaultengine to "Google.co.uk" Changed browser.search.defaultenginename to "Google" Changed browser.search.defaulturl to "http://www.google.co.uk/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&q=" Put google.co.uk as "browser.search.order.1"

There is no reference to ask.com or uk.ask anywhere in about:config

Can anyone help?

I recently downloaded something that inadvertantly installed an Ask.com toolbar. I removed this toolbar via add/remove programs but the search box on the about:home page is still directing me to ask.com search results instead of google. I have: Changed browser.search.defaultengine to "Google.co.uk" Changed browser.search.defaultenginename to "Google" Changed browser.search.defaulturl to "http://www.google.co.uk/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&q=" Put google.co.uk as "browser.search.order.1" There is no reference to ask.com or uk.ask anywhere in about:config Can anyone help?

All Replies (1)

See if the answers on this question help you.