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Help! After this morning's update installed, an error message appeared that read: "XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1 maxVersion<=6.0.1" Now Firefox won't open or respond at all. What's the fix?

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  • Last reply by cor-el

Error dialogue box appeared:

XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1 maxVersion<=6.0.1

This happened a few minutes ago when I clicked on the Mozilla icon.

Error dialogue box appeared: XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1 maxVersion<=6.0.1 This happened a few minutes ago when I clicked on the Mozilla icon.

All Replies (1)

If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.

See also: