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platform version5.0.1 is not compatible with miniversion >=6.0.2 in English

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by cor-el

Have just trried to do the recent Firefox upgrade from ver 5 to ver 6.0.2 under XP service pack 3 with all updates and received the following error

platform version5.0.1 is not compatible with miniversion >=6.0.2 in English

I cannot now get firefox!

Hepl

Have just trried to do the recent Firefox upgrade from ver 5 to ver 6.0.2 under XP service pack 3 with all updates and received the following error platform version5.0.1 is not compatible with miniversion >=6.0.2 in English I cannot now get firefox! Hepl

All Replies (1)

The updater wasn't able to update all the files and some were left as older versions.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.