Firefox crashes

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Last reply by cor-el

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27/9/11, முற்பகல் 7:32

I ran the firefox 7 update, and afterwards, was unable to start firefox. Even running in safe mode (from command line via firefox -safe-mode) did not work. I get the crash dialog immediately when trying to run.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

See:

bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

(please do not comment in bug reports)

👍 1

Answer 1 · 2011-09-27 07:32:47

Hasan

27/9/11, முற்பகல் 9:14

-> Close Firefox

click Firefox button and click Exit (OR File Menu -> Exit)
OR press CTRL + ALT + DEL keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
- firefox -safe-mode
- "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
- "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Check and tell if its working while you are using Firefox Safe Mode.

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