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many logins & passwords were lost after last update

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  • Last reply by cor-el

Automatic login and passwords were lost after the last firefox update. Or should I say would not work until I re-entered them.

A search found they were still there, plus the new entries I saved.

Other logins were lost totally, no passwords were lost.

I did send an immediate report to tech support but heard nothing.

Is it safe to update the new version or am I having to re-enter my logins and passwords again.

I have used firefox for many years as my main browser, I mostly only want to use a different browser when I want to open two different email accounts.

Automatic login and passwords were lost after the last firefox update. Or should I say would not work until I re-entered them. A search found they were still there, plus the new entries I saved. Other logins were lost totally, no passwords were lost. I did send an immediate report to tech support but heard nothing. Is it safe to update the new version or am I having to re-enter my logins and passwords again. I have used firefox for many years as my main browser, I mostly only want to use a different browser when I want to open two different email accounts.

All Replies (1)

Websites remembering you and automatically log you in is stored in a cookie.

If a website decides to invalidate such a remember-me cookie after noticing an update (e.g. 6.0.1 to 7.0.1) then you will have to re-enter your credentials to create a new cookie.