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firefox uninstalled but told to close firefox before installing newest version

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  • Last reply by mrtyb2

Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

All Replies (2)

That's because Firefox never actually closed.

Terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

See item #38 Closing Firefox Properly in