Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting an error when clicking a link in email if firefox is not already open

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by altoney

If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

If firefox in not open when I click a link in an email I get an error message. If firefox is already open it opens a new tab and works okay. After getting the error message it still opens firefox and goes to the link.

All Replies (2)

The actual error was "There was a problem sending the command to the program". This was the message inside the error box. The error box also shows a message "https://support.mozilla.com/questions/887286#answer-2...". I cant read anymore and can't copy any of the links or message.