This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox says it's 7.0.1 but webpages and the Firefox update page say I am using an old version. What is going on?

  • 2 பதிலளிப்புகள்
  • 24 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by DragonDai

I have Firefox 7.0.1. It says this in the Help-->About section of my Firefox. It says I am up to date. However, when I navigate to the updates page online, it says I am out of date. And some websites, like Pandora, say I'm running an old version of Firefox that is not compatible with their website. Any help would be appreciated. Google Chrome won't open Java, Firefox won't update, but IE works fine...how weird is that? What happened to my world?!?

I have Firefox 7.0.1. It says this in the Help-->About section of my Firefox. It says I am up to date. However, when I navigate to the updates page online, it says I am out of date. And some websites, like Pandora, say I'm running an old version of Firefox that is not compatible with their website. Any help would be appreciated. Google Chrome won't open Java, Firefox won't update, but IE works fine...how weird is that? What happened to my world?!?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox

Read this answer in context 👍 3

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your UserAgent string in Firefox is messed up by another program that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset.
Then restart Firefox