This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open firefox it says something about proxy settings! how do i fix this so I can start using it again

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

It won't let me do anything! All it says The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

   *   Check the proxy settings to make sure that they are correct.
   *   Contact your network administrator to make sure the proxy server is
         working.

I clicked the button to reload or whatever and nothing happens just the same old thing over and over!

It won't let me do anything! All it says The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. * Check the proxy settings to make sure that they are correct. * Contact your network administrator to make sure the proxy server is working. I clicked the button to reload or whatever and nothing happens just the same old thing over and over!

All Replies (1)

Check the connection settings.

  • Tools > Options > Advanced : Network : Connection > Settings

If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.

See "Firefox connection settings":


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).