This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not send, reply to emails or sign out of hotmail since i updated firefox

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Since I have update the newer version of firefox, I can not send, reply to emails or sign out of hotmail since i updated firefox, when i click something, like new email, reply to email or sign out nothing happens. I can only read the incoming emails, thats it. I cant send emails, cant replky to any, cant send attachments nor sign out,what do I do about this problem?

Since I have update the newer version of firefox, I can not send, reply to emails or sign out of hotmail since i updated firefox, when i click something, like new email, reply to email or sign out nothing happens. I can only read the incoming emails, thats it. I cant send emails, cant replky to any, cant send attachments nor sign out,what do I do about this problem?

All Replies (1)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).