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After starting my computer today and trying to visit and open bookmarked web sites, I cannot open them because I am getting this error message: This web site does not supply identity information. What happened? How do I fix it? Thanks

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  • Last reply by cor-el

Mixedup
Mixedup
more options

Today, when I tried to open web sites in Firefox from my Bookmarks, I could not. I continually received the following error message: This web site does not supply identity information.

I noticed that when I put the cursor on the box to the left of the address, that message appears. There is also no https:// before the address.

Can anyone help correct this problem? I believe sometime last week I may have fiddled with the Secutity settings in the Tools/Security option box and may have screwed up something trying not to have sites use cookies to track me?

Thanks,

Bob

Today, when I tried to open web sites in Firefox from my Bookmarks, I could not. I continually received the following error message: This web site does not supply identity information. I noticed that when I put the cursor on the box to the left of the address, that message appears. There is also '''no''' https:// before the address. Can anyone help correct this problem? I believe sometime last week I may have fiddled with the Secutity settings in the Tools/Security option box and may have screwed up something trying not to have sites use cookies to track me? Thanks, Bob

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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http://support.mozilla.com/en-US/kb/Safe+Mode

Open the Firefox SafeMode and select Reset all user preferences to Firefox defaults.

Then hit Make Changes and Restart.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can set the pref browser.urlbar.trimURLs to false on the about:config page to see the http: protocol.

You can set the pref browser.urlbar.formatting.enabled to false on the about:config page to disable the highlighting of the domain and see the full URL more clearly.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: