Firefox crashes
Firefox crashes when I try to start it. A box appears that says the firefiox has crashed. It gives the option of restarting firefox, but when clicked the window pops back up.
All Replies (2)
I don't see anything helpful in the Firefox 9.0.1 crash report for the bp-ID you furnished, https://crash-stats.mozilla.com/report/index/4639e49c-c3d5-473f-bb12-d3b9a2120218 ...or in the related bug report,
716386 NEW Startup crash @ nsRefPtr<.>::~nsRefPtr<.> | nsThread::Dispatch
Here is what the Firefox 9 version of Latest Firefox issues suggests, so try this first:
Firefox crashes on startup
The latest version of Firefox fixes problems that caused it to crash when you start it. Please download and reinstall Firefox to fix it:
- Use Internet Explorer to download and install a new copy of Firefox from mozilla.org/firefox - see How to install Firefox on Windows for more help.
Note: If you are still having problems with Firefox crashing after installing the latest version, see Troubleshoot Firefox crashes (closing or quitting unexpectedly) for additional help.
This article may also help:
I have the same problem after I have updated to IE9:
https://support.mozilla.org/de/questions/919839
Did you also update your INternet Explorer?