This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I accepted a certificate that "appeared" found and now I can't find it to untrust it

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by cor-el

I'm almost sure there was no other option than "accept", and probably didn't think it too much because I know there's a way to untrust certificates if I find out bad reputation online.

Well, I found "The USERTRUST Network" has been scamming before so I went to untrust it, but I didn't find it in the list. The name was (I copied it) "USERTrust Legacy Secure Server CA" by "The USERTRUST Network"

The buttons are not clickable for the whole category (The USERTRUST Network) and I couldn't find "cert8.db" to delete it, as I found in another post.

How can I find it or untrust the whole group?

I'm almost sure there was no other option than "accept", and probably didn't think it too much because I know there's a way to untrust certificates if I find out bad reputation online. Well, I found "The USERTRUST Network" has been scamming before so I went to untrust it, but I didn't find it in the list. The name was (I copied it) "USERTrust Legacy Secure Server CA" by "The USERTRUST Network" The buttons are not clickable for the whole category (The USERTRUST Network) and I couldn't find "cert8.db" to delete it, as I found in another post. How can I find it or untrust the whole group?

All Replies (1)

Try this location:

  • Firefox > Preferences > Advanced > Encryption: Certificates > View Certificates : Servers

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder