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how do i access my contact list to add a new contact

rlbirdsall
rlbirdsall
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i cannot add new contacts to my e-mail contact list. The screen shows no contacts when I try to add new contacts.

i cannot add new contacts to my e-mail contact list. The screen shows no contacts when I try to add new contacts.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Right out of the box, Firefox doesn't store contacts. Are you working with the features of a particular email website, or is your question about Thunderbird?

For an email site, you could mention which one it is for more specific assistance. Meanwhile, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or classic Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?