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fire fox says my printer is not on when it is

  • 3 பதிலளிப்புகள்
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  • Last reply by Vivek

I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

All Replies (3)

Hi,

Please also check if Canon MX870 is the currently selected printer in File (Alt + F) > Print > Name. If the problem persists, please also see this.

I deleted fire fox and opened a new version and that solved the problem.

Thanks for the helpful information.