We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get past home page of instructables after upgrading to firefox 13

  • 6 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by Chief2091

I can load the home page, but if i click on anything past it, it acts like it continually loads, nothing comes up on the page, it sticks at "Transferring data from www.instructables.com..." or "Read www.instructables.com" it seems to only have happened after upgrading to firefox 13. I have an old version of firefox aurora that came with the tor browser suite and tried instructables on there. worked perfect, and i was going to instructables on a regular basis before the update, so it's gotta be from the update right? what can i do to fix it?

P.S. It's not just the specific URL under "URL of affected site" because none of the pages will load after the home page.

I can load the home page, but if i click on anything past it, it acts like it continually loads, nothing comes up on the page, it sticks at "Transferring data from www.instructables.com..." or "Read www.instructables.com" it seems to only have happened after upgrading to firefox 13. I have an old version of firefox aurora that came with the tor browser suite and tried instructables on there. worked perfect, and i was going to instructables on a regular basis before the update, so it's gotta be from the update right? what can i do to fix it? P.S. It's not just the specific URL under "URL of affected site" because none of the pages will load after the home page.

All Replies (6)

as a first step please try to clear the history for instructables.com at it is described here ...

philipp மூலமாக திருத்தப்பட்டது

Tried that, tried clearing cookies and cache too. still not loading

ok, the next thing you could try is disabling dns prefetching and ipv6-support as it's described here & restart the browser: https://support.mozilla.org/en-US/kb/Server%20not%20found?s=ipv6&r=1&e=es...

Thanks! Just out of curiosity, what could've been the problem to cause those certain pages not to load?

did that solve the issue? i still believe it has more likely to do something with faulty cache (maybe the restart of the browser really triggered it );

if it was an issue with dns prefetching it would be rather strage since you already were on the domain instructables.com & wouldn't have had to resolve the domain for the subsites again. and since the server, your isp or your local hardware might not support ipv6 fully yet, it can always cause some glitches too...

Well, I did already try restarting firefox, even restarted my computer before, so it was definitely your suggestion, so thanks! I'm on hughesnet so I actually thought that it was my screwy internet at first, until instructables worked in an older, portable version of firefox lol. So again, thanks!