We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot install Silverlight with my firefox browser. I get an error message stating my system will not support 64 bit silverlight.

  • 2 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by timbo7241

I have a 64 bit system running Vista home premium 6.0.6002 and Firefox 5.0.1. Can I load SIlverlight to stream netflix?

I have a 64 bit system running Vista home premium 6.0.6002 and Firefox 5.0.1. Can I load SIlverlight to stream netflix?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest release

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

Read this answer in context 👍 2

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hello zuzann, first of all please urgently update firefox and all your existing plugins - there were dozens of highly critical security vulnerabilities fixed since firefox version 5!

Update Firefox to the latest release

https://www.mozilla.org/plugincheck/

& regarding silverlight: you'd have to install the 32-bit version, since firefox is also a 32-bit application at the moment and won't work with plugins that are 64bit.

I had the same problem but found the fix!

https://support.mozilla.org/en-US/questions/935535#answer-383515

They said to 'reset' firefox. I followed the instructions and now I can watch Netflix with no problem.