Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Streaming Radio Stations Do Not Play in Firefox v14.0.x

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by JZ

JZ
JZ
more options

I am no longer able to play streaming audio from a local radio station using Firefox v14. The same radio station plays fine using my currently-installed version of IE. This radio station played correctly in the past using Firefox. I have no idea where to begin troubleshooting this problem.

Thanks for the help!

I am no longer able to play streaming audio from a local radio station using Firefox v14. The same radio station plays fine using my currently-installed version of IE. This radio station played correctly in the past using Firefox. I have no idea where to begin troubleshooting this problem. Thanks for the help!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a Flash player object created by JavaScript.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
JZ
JZ கேள்வியின் உரிமையாளர்
more options

I can't seem to fine any cookies from the radio station in question. I looked for the call letters as well as the frequency (1430) and found neither one. I have completed all of the other recommended steps, and started Firefox in safe mode.

When I connect to the station, a brief commercial plays, but the currently playing content does not.

i have not taken any other steps, awaiting some further advice.