This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe flash 11.4 keeps crashing in Firefox--I see fixes for 11. 3 but not for 11.4; HELP!

  • 4 பதிலளிப்புகள்
  • 11 இந்த பிரச்னைகள் உள்ளது
  • 17 views
  • Last reply by nstohs

Every time I open Firefox, I get the popup message that says "Adobe flash player 11.4 r402 has stopped working." It pops up over and over and I have to cancel it just to perform a simple function in Firefox. I'm not even trying to view a video through Flash Player. And if I try to, it doesn't work, anyway. I don't know what to do, but I've basically stopped using Firefox altogether, and that's not what you want. Please help!

Every time I open Firefox, I get the popup message that says "Adobe flash player 11.4 r402 has stopped working." It pops up over and over and I have to cancel it just to perform a simple function in Firefox. I'm not even trying to view a video through Flash Player. And if I try to, it doesn't work, anyway. I don't know what to do, but I've basically stopped using Firefox altogether, and that's not what you want. Please help!

All Replies (4)

First, try to update to Flash 11.5. How to update plugins. Then, if Flash still crashes, follow the directions for Flash 11.3 and see if they stop the 11.5 crashes. Adobe Flash plugin has crashed - Prevent it from happening again

user633449 மூலமாக திருத்தப்பட்டது

I'll try this. But you say 11.5 crashes--my error message says 11.4, not 11.5.

Sorry I had a typo, I mean update to 11.5, then try again.

OK, thanks. This whole thing is so annoying!