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Why I Cannot sign-in as member on intellicast.com

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by dumdidadida

jmichon1
jmichon1
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While I have no trouble signing into my account at intellicast.com with Chrome or IE, on entering the exact same ID and PW, FF just seems to jump around with all of the ads and will not allow me to get past that page and does not show any error of any sort.

While I have no trouble signing into my account at intellicast.com with Chrome or IE, on entering the exact same ID and PW, FF just seems to jump around with all of the ads and will not allow me to get past that page and does not show any error of any sort.

All Replies (1)

dumdidadida
dumdidadida
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Hi,

Please try a Ctrl + F5 refresh. You may also have to Clear Now the Cache, and Cookies with Time range to clear set to Everything via Tools (Alt + T) > Clear Recent History.

If the problem persists, you can reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

If you would like to save a listing of the add-ons, changed preferences/settings etc. to quickly replicate the previous profile, please Copy all to clipboard (on the left of the reset button), and paste it into Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.