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I reinstalled firefox from scratch, moved away any ~/Library mozilla/firefox but it crash at start-up

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  • Last reply by xavierjanssen

Mac Os X Mountain Lion - Firefox 19 As Firefox refused to start (crash during opening, crash reporter poppinng up) I tested: - safe mode - removing everything on ~/Library related to firefox - try a full firefox reinstall

Nothing helped

Mac Os X Mountain Lion - Firefox 19 As Firefox refused to start (crash during opening, crash reporter poppinng up) I tested: - safe mode - removing everything on ~/Library related to firefox - try a full firefox reinstall Nothing helped

All Replies (2)

You can do a check for corrupted and duplicate fonts and other font issues:


If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

If you can't open Firefox then see:

Looking at the font stuff now but already a report ID in case: bp-845e741d-db12-477d-a671-fdffb2130306