This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox remains open but doesn't show as open on computer menu. Also won't run java even with upgraded app.

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by iamjayakumars

mitzirenee
mitzirenee
more options

Earlier I tried to play a java based online game. I got an alert that said I needed to upgrade my plugin so I clicked on the link. I downloaded java but now my browser is on the blink. It doesn't show in my finder as open but it won't close. I tried restarting my computer and starting up in safe mode. I closed it with the red button but when I reopened it , it still doesn't show as open in the finder. (on the computer apple menu or on the force quit options, it shows to be unopened). ??? I prefer firefox over other browsers and want to keep using it.

Earlier I tried to play a java based online game. I got an alert that said I needed to upgrade my plugin so I clicked on the link. I downloaded java but now my browser is on the blink. It doesn't show in my finder as open but it won't close. I tried restarting my computer and starting up in safe mode. I closed it with the red button but when I reopened it , it still doesn't show as open in the finder. (on the computer apple menu or on the force quit options, it shows to be unopened). ??? I prefer firefox over other browsers and want to keep using it.

All Replies (1)

iamjayakumars
iamjayakumars
more options

See here

Hanging at exit:


Most often hanging at exit is caused by Extensions, maybe plugins. Try Firefox Safe Mode; don't check any items, just click "Continue to Safe Mode". http://support.mozilla.com/en-US/kb/Safe+Mode

If the problem does not occur in Safe Mode, disable Extensions and Plugins, one at a time or up to one half at a time, restart Firfox after each change. Narrow down until you find the problem: