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can i enter a canadian postal code in the zip code area? how do i switch from numbers to letters in this field?

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  • Last reply by James

while trying to process a credit card transaction, when it gets to the zip code, how do i enter a canadian postal code vs numbers? in canada they have number/letter combinations and I can't figure out how to get into the letter selection while in that field?

Is it possible to just enter by the zip code if it is a canadian postal code?

while trying to process a credit card transaction, when it gets to the zip code, how do i enter a canadian postal code vs numbers? in canada they have number/letter combinations and I can't figure out how to get into the letter selection while in that field? Is it possible to just enter by the zip code if it is a canadian postal code?

All Replies (2)

If you view this form on a regular computer where you have more tools available (such as the right-click Inspect option), can you see whether that zip code field is specially coded to allow only numeric characters? Otherwise, you should get a standard keyboard.

As a temporary workaround, is it possible to type the data into another area of the form and paste it into the zip code field?

There should be a 123 and ABC keys on the keyboard to switch to numbers and letters depending on which layout you are on at time.