This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I want to know WHY when I am surfing the net I am getting GARBAGE SPAM CRAP that I don't get on other browsers, ONLY Firefox??????

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by philipp

nlenartz
nlenartz
more options

I want to know WHY I am getting pop ups, spam windows and a host of other crap when I am browsing the internet? I use 2 other browsers and do NOT get the crap I get from Firefox. I am sick and tired of naked ladies and a host of other items that open a new window.

I want to know WHY I am getting pop ups, spam windows and a host of other crap when I am browsing the internet? I use 2 other browsers and do NOT get the crap I get from Firefox. I am sick and tired of naked ladies and a host of other items that open a new window.

All Replies (1)

philipp
philipp
  • Moderator
more options

this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware