This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox opens web pages but not all the data or pictures.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by cor-el

pmadachik
pmadachik
more options

Firefox 22.0 opens web pages slowly, it takes up to 30 seconds to load and then not all the pictures and data is loaded or it times out. If I hit the reload button, everything loads OK. This happens on mant sites, not just a few. I use Google Chrome as my primary browser, and it is quite fast. My internet connection is commercial and it is OMG fast. I would like to replace Google Chrome( I hate being tracked), but at this point, the Firefox is just too slow. Please advise how to correct these issues.

Thanks

Firefox 22.0 opens web pages slowly, it takes up to 30 seconds to load and then not all the pictures and data is loaded or it times out. If I hit the reload button, everything loads OK. This happens on mant sites, not just a few. I use Google Chrome as my primary browser, and it is quite fast. My internet connection is commercial and it is OMG fast. I would like to replace Google Chrome( I hate being tracked), but at this point, the Firefox is just too slow. Please advise how to correct these issues. Thanks

All Replies (2)

kobe
kobe
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

Make sure that Firefox is fully trusted in your security software.

You can check for problems with preferences and rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.