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Firefox keeps crushing after a while that it is open

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  • Last reply by user633449

Valbonesi
Valbonesi
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bp-095c8ca4-577f-42c3-8438-78cb72130712

First firefox freezes and stat occupying memory up to 3 Gb, processor works for Firefox. After a while Firefox crushes.

Sometimes it crushes without freezing

Firefox behave like that only after version 22.0 was installed.

bp-095c8ca4-577f-42c3-8438-78cb72130712 First firefox freezes and stat occupying memory up to 3 Gb, processor works for Firefox. After a while Firefox crushes. Sometimes it crushes without freezing Firefox behave like that only after version 22.0 was installed.

All Replies (1)

user633449
user633449
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.