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Skype permium keeps coming up whenever I go to my outlook e-mail

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by philipp

When I go to my junk mail or almost any other site after a couple of seconds Skype Premium pops up and keeps popping up until I x it out. But this happens every time I sign on when using Firefox. If it doesn't stop soon I will no longer be using Firefox. Please help me with this. Thank you.

When I go to my junk mail or almost any other site after a couple of seconds Skype Premium pops up and keeps popping up until I x it out. But this happens every time I sign on when using Firefox. If it doesn't stop soon I will no longer be using Firefox. Please help me with this. Thank you.

All Replies (1)

hello, you have quite a few adware extensions installed on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

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