firefox won't let me run and executable from the website-it wants to save it
Looks like I lost all this information when I clicked to install the troubleshooter???
again-- problem is I deleted old Internet Explorer and tried to install I.E. 8. With Firefox, I can't click download and choose run. When I click download I can only save.
The saved download doesn't produce a file that works (it just tries to install I.E. , cleans off old files and restarts the PC OVER AND OVER.)
I would like the choice to RUN a file instead of saving but I can't find out how to get this option back.
I disabled all plugins, add ons, looked for possible limiting causes in Firefox to disable. STILL--I have NO CHOICE.
Maybe this plea for help won't fix my problem and I will have to REPAIR windows--hate to risk it--I would have to back everything up, etc.
Hopefully a simple answer to this question will solve my problem.
Thank you to all who consider my question. I appreciate your time.
Libby
All Replies (3)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Also we can tru to create a new profile Profile Manager - Create, remove or switch Firefox profiles
Did this fix your problems? Please report back to us!
Thank you.
Firefox won't run a file directly when downloading, but you need to download the file and save it to your computer. This is done for security reasons to allow anti-virus to scan the file properly.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work properly.
See:
- http://kb.mozillazine.org/Unable_to_save_or_download_files
- browser.download.manager.scanWhenDone
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps to save the IE installer.
Hi--
Thanks for the response. I was sure I used to have the choice to run or save when I started using Firefox and somehow I lost it with one of my adjustments. Forgot how or what I did!
Before going back to Microsoft to try that I.E. program file again, I tried one more time to run it. That was the 5th time I tried to install I.E. from the saved file --and it worked!
However, after that I tried to download an executable file from malwarebytes--- with and without my Kaspersky internet security program on--- the file RAN automatically anyway instead of insisting on SAVING!
Maybe this was a microsoft issue?
I am relieved that all is settled. Always try things 3 or more times is the rule with computers, right?
But thanks for the tips--I may need them someday. Likewise the Safe mode w/ network support tip.
ALSO--The page you referred me to was one I hadn't found with my own searching--it was much much better than the others. I bookmarked it.
Thanks again...