This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I prevent intray deletes on the server from deleting the intray content on my Thunderbird client

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by Zenos

I checked my webmail server, which contained a lot of intray items I had read using my Thunderbird client. I did retain some intray items for further review or response, on the client. When I deleted intray items on the server, then emptied trash, it also deleted everything in my client intray !! How do I prevent this from ever happening again? Some of the lost message content cannot be re-sent to me.

I don't see any reason whatsoever to delete items on my computer when I choose to remove them from the much more public mailserver ?!?!

I checked my webmail server, which contained a lot of intray items I had read using my Thunderbird client. I did retain some intray items for further review or response, on the client. When I deleted intray items on the server, then emptied trash, it also deleted everything in my client intray !! How do I prevent this from ever happening again? Some of the lost message content cannot be re-sent to me. I don't see any reason whatsoever to delete items on my computer when I choose to remove them from the much more public mailserver ?!?!

All Replies (1)

You need to understand IMAP.

https://support.mozilla.org/en-US/kb/imap-synchronization

Move messages that you want to keep out of the account's folders - the Local Folders account is provided for this.