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FF28 has broken AUSkey

  • 1 பதிலளி
  • 36 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by guigs

The update from Firefox version 27 to 28 has prevented users from logging in with their AUSkey to Australian Government websites such as abr.gov.au, bp.ato.gov.au

The AUSkey software required by these sites is unable to load. The software has custom Java plug-ins which were working fine in prior versions.

An urgent fix is require as Firefox has been the most stable of all the browsers with these products and will lose much support if the issue persists.

The update from Firefox version 27 to 28 has prevented users from logging in with their AUSkey to Australian Government websites such as abr.gov.au, bp.ato.gov.au The AUSkey software required by these sites is unable to load. The software has custom Java plug-ins which were working fine in prior versions. An urgent fix is require as Firefox has been the most stable of all the browsers with these products and will lose much support if the issue persists.

All Replies (1)

Hi jubeman,

Can you please file a bug for this in Bugzilla.mozilla.org, with examples and steps to reproduce. The Security component will be able to troubleshoot this further!