Cookie Problem
I seem to have problems when trying to log into my online college courses and get this error message about cookies. Ive already tried different troubleshooting techniques, even with the It department at the college, they couldn't even fix the problem. Ive tried the system restore also.
All Replies (1)
What is the error message? Do other have this issue on the network? If so it may be they are blocking cookies from this site.
If you need to clear all the cookies make sure it is selected when you clear the cache as you troubleshoot.
<EDIT>
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies, do the following:
- Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
- Tap Settings.
- After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
- You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
- Cookies & active logins
- Cache
- After those have been selected, tap the Clear data button to actually clear the cache and cookies.
Did this help you with your problems? Please let us know!
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