This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why is email not going to the address listed as "Additional Email" on the contact list?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by christ1

emailquestion
emailquestion
more options

In the contact form there are 2 email addresses, one called "email" and the other called "Additional email". When I send an email to this contact, it only goes to the person listed as "email", and the email does not go to the person listed as "additional email".

How do I get it to go to the person listed as "Additional email"?

In the contact form there are 2 email addresses, one called "email" and the other called "Additional email". When I send an email to this contact, it only goes to the person listed as "email", and the email does not go to the person listed as "additional email". How do I get it to go to the person listed as "Additional email"?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You'd need to put the email address listed as "additional email" into the To: field of the message you're composing.