Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is the email address in the To: box red?

  • 2 பதிலளிப்புகள்
  • 133 இந்த பிரச்னைகள் உள்ளது
  • 26 views
  • Last reply by westief

When I select an email address for a Thunderbird message, the address in the To: box is red. Why does that happen? How can I change the color back to black?

When I select an email address for a Thunderbird message, the address in the To: box is red. Why does that happen? How can I change the color back to black?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Usually the address is red to indicate that it is not in your address book. I have seen some reports of the red color even on contacts that are in the address book.

Read this answer in context 👍 11

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Usually the address is red to indicate that it is not in your address book. I have seen some reports of the red color even on contacts that are in the address book.

Thanks Airmail!

The problem has been solved but I don't know how!

This occurred in replies to the last two messages I received. A gold star was displayed next to the senders' addresses, which indicated that the addresses were in my Address Book. I also checked and they were there. But when I clicked on Reply, the senders' addresses were displayed in red.

I just went back to both messages and clicked on Reply again, and the addresses were displayed in black. Thunderbird had not been closed and reopened; the computer had not been hibernated; no settings had been changed, although I did look at the Account Setting to see if any of the color settings were red. None were. But everything is working properly now.

Thanks again!