This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get rid of genieo.com, I've run the uninstall and it will not go away?!

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by gbcorb

msarge
msarge
more options

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers.

Thanks, Mike

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers. Thanks, Mike

தீர்வு தேர்ந்தெடுக்கப்பட்டது

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, please try to reset firefox and see if this can address the issue...

also see Troubleshoot Firefox issues caused by malware

gbcorb
gbcorb
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.