Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Trying to reinstall firefox on a windows 7 machine and I get "The application was unable to start correctly (0xc0000142)"

  • 8 ప్రత్యుత్తరాలు
  • 7 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది JErickson258

more options

In troubleshooting a different issue I uninstalled Firefox. After fixing the other issue I'm tying to re-install Firefox and am getting an error message that says "The application was unable to start correctly (0xc0000142). Click OK to close the application." The title bar of the window says "setup-stub.exe - Application Error." My PC is a Dell Studio 19 All-in-one running Windows 7 Home Premium.

In troubleshooting a different issue I uninstalled Firefox. After fixing the other issue I'm tying to re-install Firefox and am getting an error message that says "The application was unable to start correctly (0xc0000142). Click OK to close the application." The title bar of the window says "setup-stub.exe - Application Error." My PC is a Dell Studio 19 All-in-one running Windows 7 Home Premium.

ఎంపిక చేసిన పరిష్కారం

I ended up solving this problem by doing an in-place reinstall of Windows 7. It took a little bit of time but fixed this and a couple of other issues I was having.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (8)

more options

Sometimes the stub installer -- which connects back to Mozilla for additional files -- is blocked by security software.

Could you try the full installer from this page and see whether that works better (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

more options

I tried the full installer and it gave me the same message with a different error code (0xc00005).

more options

When I look up that error on Microsoft's forums, I find suggestions ranging from an incompatible update/hotfix to malware...

(There are many more along these lines)

more options

I have exactly the same problem that I cannot open Firefox now. Even if I try run firefox.exe -p I get same message but with (0xc0000022). I have tried all kinds of remedy. Internet Explorer also not opening, but strangely Chrome is OK.

more options

Hi iantwebb, there seem to be a very diverse range of problems that can cause that error, as shown in this Google search:

https://www.google.com/search?q=application+unable+start+correctly+%280xc0000022%29

Since IE won't start either, I suggest posting on Microsoft's support forum since they obviously are much more familiar with the clogs in the plumbing that cause this than we are here.

more options

ఎంపిక చేసిన పరిష్కారం

I ended up solving this problem by doing an in-place reinstall of Windows 7. It took a little bit of time but fixed this and a couple of other issues I was having.

more options

I have no source to reinstall pre-installed windows 7 at present. What would I need?

more options

This blog entry helped me, http://www.sevenforums.com/tutorials/3413-repair-install.html

Or do a web search on repair install or in-place install and review the results. I did this with Windows 7 although I believe it can also work for Vista. I'm not sure about Windows 8 or 8.1.