This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

My printer can print online documents such as emails and boarding passes from IE but not Firefox

  • 3 ప్రత్యుత్తరాలు
  • 14 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Rabimba_Karanjai

more options

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

ఎంపిక చేసిన పరిష్కారం

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (3)

more options

ఎంపిక చేసిన పరిష్కారం

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

more options

Thanks for the reply. Problem solved! Under devices and printers, the correct printer was always shown as the default option - the is, it was the only one for which there was a circled check mark. BUT when I opened printer dialogue box (as you suggested), for some reason another, incorrect printer was shown. I've now corrected that. Thanks for the help!

more options

you are welcome. if that solved your problem you can mark it as the answer :)