This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why can I no longer print shipping labes from some sites that used to print?

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 6 వీక్షణలు
  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

more options

For several years I was able to print postage paid labels for ETSY and BOOKSWAP from Firefox. I could also print customs forms with shipping from Ebay to countries including Russia and Italy. Now they will not print - but I get charged for them.

Is there a remedy? If so, what is it? I can't keep losing $ on shipping fees. Thanks.

Carolyn (cshort0319)

For several years I was able to print postage paid labels for ETSY and BOOKSWAP from Firefox. I could also print customs forms with shipping from Ebay to countries including Russia and Italy. Now they will not print - but I get charged for them. Is there a remedy? If so, what is it? I can't keep losing $ on shipping fees. Thanks. Carolyn (cshort0319)

ప్రత్యుత్తరాలన్నీ (1)

more options

Hi Carolyn, I am not personally familiar with how those sites work. Are the labels generated as PDFs? Often if there is a 2D-barcode, PDF is the preferred format.

What you might try is switching your PDF viewer from the built-in viewer to the Adobe Acrobat viewer or you could open it externally in Adobe Reader if you prefer. These articles describe how to change that setting:

I noticed that your Adobe Acrobat plugin is a very old version. For security reasons, as well as improved compatibility with newer PDF formats, you should strongly consider updating to Adobe Reader XI (11). You can download that here:

http://www.adobe.com/products/reader.html

(make sure to uncheck any unwanted optional offers)