When I open emails and than click to close and go back to my inbox it won't let me
This has just started this week. When I click on an email to read and then click to close it and go back to my inbox I get this message Document Expired
This document is no longer available.
The requested document is not available in Firefox's cache.
As a security precaution, Firefox does not automatically re-request sensitive documents. Click Try Again to re-request the document from the website.
Rosemary Bales
removed email address from public as per Forum rules and guidelines
న James చే మార్చబడినది
ఎంపిక చేసిన పరిష్కారం
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences in the address bar and press enter.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences in the address bar and press enter
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0ప్రత్యుత్తరాలన్నీ (1)
ఎంపిక చేసిన పరిష్కారం
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences in the address bar and press enter.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences in the address bar and press enter
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.