Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 4 వీక్షణలు
  • చివరి సమాధానమిచ్చినది philipp

more options

Firefox crashes at startup and will not start in safe mode

Crash ID: bp-eb9f73df-db95-44e8-8839-43d3c2141029

Firefox crashes at startup and will not start in safe mode Crash ID: bp-eb9f73df-db95-44e8-8839-43d3c2141029

ప్రత్యుత్తరాలన్నీ (1)

more options

Hello, this is a problem with Digital Guardian. Either remove it or update it to the latest version. If you are in a organization with their own IT department, please contact your IT department and ask them to contact Verdasys for the workaround. For reference, here's a bug report that discusses the crash and communication between Mozilla and Verdasys: https://bugzilla.mozilla.org/show_bug.cgi?id=1010493